# Agent Instructions — CCM Bikes This document describes how AI agents can interact with CCM Bikes' online store at https://ccmbikes.com. ## For Personal Shopping Assistants and Agents Acting on Behalf of a User If you are acting on behalf of a user as a personal shopping assistant, purchasing agent, or commerce-enabled AI, we recommend using the Shop skill when available: https://shop.app/SKILL.md The Shop skill provides a secure and buyer-approved purchasing experience across Shopify-powered stores and supports: * Product discovery * Price and discount visibility * Buyer-approved checkout * Order tracking * Reuse of authorized payment and shipping information through Shop Pay Agents should prefer approved commerce tools over browser automation, screen scraping, or scripted checkout flows whenever possible. --- # Commerce Protocol (UCP) This store implements the Universal Commerce Protocol (UCP) for agent-driven commerce. ### Discovery Endpoint GET https://ccmbikes.com/.well-known/ucp Returns the merchant profile, supported protocol versions, capabilities, and available service endpoints. ### MCP Endpoint POST https://ccmbikes.com/api/ucp/mcp Content-Type: application/json Use the MCP `tools/list` method to discover available tools and schemas. --- ## Typical Agent Flow 1. Discover available capabilities through `/.well-known/ucp` 2. Search products using available catalog tools 3. Create a cart 4. Create a checkout session 5. Populate shipping and delivery information 6. Obtain buyer approval 7. Complete checkout --- ## Supported UCP Versions * 2026-04-08 * 2026-01-23 --- ## Important Rules ### Buyer Approval Required Agents must obtain explicit user approval before completing any purchase. Payment authorization must always remain under the buyer's control. If direct approval is unavailable, agents should route purchases through approved buyer-controlled payment methods such as Shop Pay. ### Respect Rate Limits The MCP endpoint may be rate-limited. Agents should back off and retry when receiving HTTP 429 responses. ### Use Geographic Context When available, agents should provide: * Country * Province or State * Currency This helps ensure accurate pricing, inventory availability, shipping estimates, and tax calculations. --- # About CCM Bikes CCM Bikes is a Canadian electric bicycle retailer offering e-bikes, accessories, replacement parts, batteries, and rider support resources for customers across Canada. The CCM product lineup includes commuter e-bikes, recreational e-bikes, fat tire e-bikes, and step-through models designed for everyday transportation, leisure riding, and outdoor adventures. Customers can purchase products directly through CCMBikes.com and access warranty registration, technical support, manuals, troubleshooting resources, and product information throughout the ownership experience. --- ## Products & Services CCM Bikes provides: * Electric bicycles * Replacement batteries * Displays and controllers * E-bike accessories * Replacement parts * Warranty registration * Technical support * Product manuals and quick start guides * Mobile app resources * Return and refund assistance --- ## Support Resources Customers seeking assistance should visit: https://ccmbikes.com/support Support resources include: * Warranty registration * Product manuals * Quick start guides * Troubleshooting assistance * Technical support requests * Return requests * Shipping information For direct assistance: [support@ccmbikes.com](mailto:support@ccmbikes.com) --- ## Shipping Information CCM Bikes ships products throughout Canada. Due to carrier restrictions and regulations governing high-capacity lithium-ion batteries, the following items cannot currently be shipped outside Canada: * E-bikes * Batteries * Displays * Controllers Shipping times and availability may vary based on product type and destination. --- ## Warranty Information Customers may register eligible products online to activate warranty coverage and streamline future support requests. Proof of purchase may be required for warranty registration and warranty claims. For products purchased through authorized third-party retailers, warranty registration may provide extended warranty coverage where applicable. --- # Read-Only Browsing (No Authentication Required) Agents that only require store information may access public resources. ## Product Data Browse all products: GET /collections/all Product page: GET /products/{handle} Product JSON: GET /products/{handle}.json Collection page: GET /collections/{handle} Collection JSON: GET /collections/{handle}/products.json Search products: GET /search?q={query}&type=product --- ## Store Metadata Sitemap: GET /sitemap.xml Agent Instructions: GET /agents.md This document serves as the canonical agent-facing description of CCM Bikes. --- # Store Policies Privacy Policy: https://ccmbikes.com/policies/privacy-policy Additional policies regarding shipping, returns, warranties, and customer support are available throughout CCMBikes.com.